E-commerceUX/UI redesignWeb development
Lumina Tech Retail
A complete digital transformation resulting in a 145% increase in mobile conversion rates.
Selected work
Our impact
We partner with ambitious brands to deliver measurable growth through strategic marketing and premium design. Every figure on this page came from a measurement plan agreed before the work began.
Featured case study
The challenge
Lumina's legacy platform suffered from high cart abandonment on mobile and an outdated visual language that did not match their premium product line. Three quarters of sessions were mobile. Less than a fifth of revenue was.
The result
+145%Mobile conversion rate
Achieved within the first quarter post-launch, alongside a 40% reduction in average page load time and a measurable lift in branded search volume.
Case studies
Recent work
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Beauty
Aura Beauty
A multi-channel launch that halved acquisition cost
A multi-channel digital launch that captured a new demographic through bold visuals and data-driven targeting.
- Cost per acquisition
- 45% lower
- Qualified impressions
- 2.1M
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Hospitality
Halden Hospitality
One identity flexible enough for nine very different hotels
A parent-brand identity that gives nine independent properties a shared standard of quality without flattening what makes each one worth visiting.
- Properties on one standard
- 9
- Direct bookings versus aggregators
- +27%
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Consumer goods
Kestrel Outdoor
A rebrand that let a heritage label raise prices without losing its base
Repositioning a 40-year-old outdoor equipment brand from mid-market discounting to a premium price point, without alienating the customers who kept it alive.
- Average selling price
- +41%
- Churn among long-standing customers
- under 3%
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What clients say
“Partnering with Brands & Comms transformed how we connect with our audience. Their blend of analytical rigour and creative brilliance delivered results that far exceeded our targets.”
Sarah JenkinsCMO, Lumina Tech RetailLooking for something specific?
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